Unlike other providers in the market, Magic Memories plans, develops and operates like a tourism company. Our three key promises are:

• Amplifying visitor experiences

• Increasing yield for your tourism attraction

• Leveraging your brand

These three key promises, together with our core values, drive all parts of our business: our systems, R&D, recruitment, training and, most importantly, our onsite and online products.

We have a commitment to:

• Our People - We invest in people with great attitude and flair to truly represent your brand and ours. Our photographers are hosts - they meet and greet, make your visitors’ laugh, check tickets, take the photo and close the final sale. In order to consistently provide the best service, we have developed a comprehensive training system and career progression path that enable personal growth and skills development.

• Continuous Improvement   - We work closely with our clients to develop and continually improve our products and solutions. We welcome feedback and award our staff and stakeholders for helping us achieve better solutions.

• Win/Win Partnerships – Our business system relies on constant dialog and engagement. We develop partnerships not business transactions with our clients, our staff and our stakeholders. Our partnership-based service model ensures our seamless integration into your attraction helping you outperform your competition where it matters most: enhancing your customer satisfaction, maximising your revenue per visitor and leveraging your brand.

• Innovation – At Magic Memories, we understand that your customers are always finding new ways of sharing their memories and, thus, new ways of experiencing your attraction. We heavily invest in continual innovation across our business. We employ the latest in technology, operational systems and the most inventive minds in the market. We encourage our staff to be innovative and creative, rewarding them for new ideas and constructive feedback.

We know technology alone can’t deliver amazing memories – but mix committed people with innovative technology and the results are outstanding!

Contact us now and become a Magic Memories partner today.

View our: Equal Opportunities Policy, Quality Management Statement, Health & Safety Policy    

“... Every year there is a new improvement to at least one part of the system, which without fail has ended up delivering increased value to both our customers and our bottom line...”

Clarke Scott - General Manager, Shotover Jet

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